Not Received Your Test Results?

There can be many different reasons why you have not received your results. Please don’t panic. It may take up to seven working days for you to receive your results from the receipt of your sample; because of postal delays, weekends, or national holidays.

We have a dedicated team on hand to investigate and resolve the matter in a timely fashion, so if it has been longer than that, then please complete the form below, and we will aim to respond to you within 24 hours.

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We will response to any request within 24 hours during weekdays. And please monitor Spam, just in case.